Return Policy

Return Policy

Basic conditions for applying for a return:

Products cannot be returned if used.

Purchases can only be exchanged for the same product or the same price.

If you receive the product and there is a specific problem with the quality, please make our customer service team aware.

If you are not pleased with the product, apply for a return within 30 days of placing the order, under the condition that the product is brand new and does not affect the resale of the item.

Any accessories or gifts included with the item must be returned in full.

Return shipping fees may apply.

Please fill out the Return Form below, and thank you for being a MaxShine customer!

SubjectSelectReturn RequestWarrantyProduct InquiryOrder StatusBilling and Payment IssuesWholesale InquiriesGeneral Feedback and Suggestions

First Name *

Last Name *

Email Address *

Phone Number

Street Address

Apartment, suite, etc

City

State/Province

ZIP / Postal Code

Purchased from *

Order Number

Model Number

Date of Purchase *

Reason for Return *

Order Number *

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*MaxShine cannot be held liable for packages that are lost, stolen, or damaged. If your tracking information indicates that your package was delivered to the correct address, yet you have not received it, we kindly advise you to promptly contact the package carrier or local authorities for assistance.